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Our Guarantee
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Wild Salmon Seafood stands behind our products and
guarantee your satisfaction with every order.
We guarantee our
products. Wild Salmon Seafood promises to deliver
high-quality products, in good condition, to your door. If, for any reason, your shipment
is not satisfactory, we will gladly replace it or refund your money
(excluding delivery charges). Simply return your merchandise with the original
paperwork and packaging within 24 hours of receiving your order. We promise to process your
request in a timely manner.
We guarantee first-class customer
service. Wild Salmon Seafood is committed to making you happy. If you
have any questions or concerns regarding our products or services, please
contact Wild Salmon Seafood at 888-222-FISH. We will respond to or acknowledge your
inquiry within one business day.
We guarantee your
privacy. At Wild Salmon Seafood, we are committed to protecting your
privacy. Wild Salmon Seafood does not sell, trade or rent your personal information
to other companies. We use the information we collect about you to process
orders and to provide a more personalized experience. Wild Salmon Seafood will not
collect any personal information about you except when you specifically and
knowingly provide such information.
It
may be helpful for you to know how we use the information we collect:
· When you order, we request your
name, email address, mailing address, telephone number, credit card number and
expiration date. This allows us to process and fulfill your order and to notify
you of your order status. · When you enter a contest or other
promotional feature, we may ask for your name, address and email address so we
can administer the contest and notify winners. · We may also use the
information we collect to notify you about important changes at Wild Salmon Seafood
and special offers we think you will find valuable.
By using our Web
site, you consent to the collection and use of this information by
Wild Salmon Seafood. If we decide to change our privacy policy, we will post the
changes on this page so that you are always aware of what information we
collect, how we use it, and under what circumstances we disclose it.
If
you are under 18 years of age, you must have your parent or guardian's
permission to order.
We guarantee your
security. Every time you shop with Wild Salmon Seafood, you are backed
by our security guarantee. When you are shopping at Wild Salmon Seafood, you are
shopping on our secure server, which encrypts all of your personal information,
including name, address, and credit card number. All credit card transactions
made on Wild Salmon Seafood are protected using industry standard SSL
Security. All Wild Salmon Seafood credit card transactions are cleared
through our secure servers that are protected from fraud with a certificate from
Verisign. To view certificate information in Windows Internet
Explorer: While in our secure order area, right click on the bottom portion of
one of our checkout pages and select the properties item. In the property sheet
window that appears, select the certificates button to see certificate
information. Please note: the Macintosh version of Internet Explorer does not
support this functionality.
To view certificate information in Netscape
Navigator: While in our secure order area, right click (control-click on the
Macintosh) on the bottom portion of one of our checkout pages and select the
page info item.
We are
so confident that your information cannot be compromised as a result of shopping
at Wild Salmon Seafood, we guarantee your protection in the event of
unauthorized interception and use of your credit card. If you think your credit
card has been compromised as a result of shopping at Wild Salmon Seafood, please
contact your credit card provider immediately. Most banks either cover all
charges, or limit your liability to $50.
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