Important Information About Shipping Seafood
Recipient Name and Address
We will need the complete address (including suite or apartment
number) plus a daytime phone number for the recipient.
Customer (Sender) Name and Address
If you are purchasing seafood as a gift and for someone else, we
will need your complete address and a phone number where we can contact you
during business hours.
Payment Method
We
accept VISA, Mastercard, American Express and Discover. For your protection, we do require the
exact billing address for the credit card being used.
If Recipient is Not at Home
When
placing your order you will be asked if the recipient is not at home is it okay
to leave the package at the door?
If you do not
authorize this release and the recipient is not at home, the package will be
returned to the Federal Express station and delivery will not be attempted again
until the next day.
If Your Seafood is a Gift
We
offer a complementary gift card enclosure which you may personalize with a short
greeting. Seafood information and recipes will
also be included with your order.
How Is Our Seafood Shipped
We
ship our perishable seafood via Federal Express overnight service. During the winter months, some
perishable product may be shipped 2nd day delivery – we will let you
know this option is available.
Non-perishable goods are shipped 3 day express service unless otherwise
specified.
Delivery Days
Standard delivery days are Tuesday through Friday. Saturday
delivery is available to most major metropolitan areas-a slight surcharge
(courtesy of Federal Express) will apply. Sorry, no Saturday delivery
service is available to Hawaii. Areas deemed "rural" by Federal Express
will incur a slight surcharge.
Delivery Area
Delivery of perisable goods includes the continental United States
and Hawaii. Sorry, but we cannot ship perisable goods internationally.
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